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Case Study: UK Glassforce

Lauren 2 min read
Case Study: UK Glassforce

Project: Long-Term Systems and Infrastructure Support for UK Glassforce

UK Glassforce is a specialist contractor network delivering glazing installation and repair services across residential and commercial projects throughout the UK.

Operating across multiple contractor teams and partner organisations, the business relies on internal systems to manage job allocation, documentation, reporting, and coordination between field engineers and operational staff.

Over the past decade, In Check Software has supported UK Glassforce across a wide range of technical initiatives — from internal platform redevelopment through to mobile applications, infrastructure management, and ongoing system integrations.

UK Glassforce internal job management mobile application
UK Glassforce required a structured internal systems environment capable of supporting contractor coordination, job allocation, and reporting across a distributed workforce.

The Challenge

As operational scale increased, UK Glassforce required greater visibility across live jobs, improved coordination between internal teams and contractors, and more reliable documentation and reporting processes.

Legacy internal tooling provided limited support for:

  • Contractor job management
  • Real-time documentation
  • Partner integrations
  • Internal reporting
  • Workflow automation
  • Infrastructure resilience

Operational processes increasingly relied on manual coordination across email, spreadsheets, and disconnected platforms.

Our Approach

In Check Software has delivered and maintained a range of internal platforms and technical systems to support UK Glassforce’s day-to-day operations.

This has included:

  • Contractor mobile applications for job allocation and reporting
  • Internal portal redevelopment
  • Custom integrations with partner platforms
  • AI-assisted workflow automation
  • Documentation and reporting systems
  • Server and infrastructure management
  • Ongoing platform upgrades and security updates

Together, these systems have introduced structured coordination across contractor teams while improving internal visibility across operational delivery.

The Outcome

The introduction of structured internal tooling has improved coordination between contractors and operational staff, while enabling more reliable documentation, reporting, and partner integrations.

Ongoing infrastructure management has also supported operational continuity across field delivery, ensuring systems remain stable, secure, and aligned with business requirements.

“They delivered a contractor mobile app alongside internal tooling for job management, documentation and analysis. Their pragmatic approach has helped us introduce efficiencies where they actually make a difference.”

Director
UK Glassforce

UK Glassforce continues to engage In Check Software for ongoing platform support as the organisation expands its contractor network and operational delivery.

Your technology should be working for you, not the other way around

We work with operational teams of 10–50 people, either within SMEs or as dedicated teams inside larger organisations. If your systems aren’t keeping up with your ambitions, we should talk.